FAQ'S

What is kitchen exhaust cleaning?

Kitchen exhaust cleaning, or often referred to as hood cleaning, is the process of removing grease that has accumulated inside the ducts, hoods, fans and vents of exhaust systems of commercial kitchens. Left uncleaned, kitchen exhaust systems eventually accumulate enough grease to become extreme fire hazards.

why do i need my exhaust hood cleaned and inspected regularly?

Exhaust hood cleanings and inspections are required by the fire department, health department, and insurance agencies. If these systems are not maintained properly it could result in higher maintenance costs, dirty air quality, and deadly fires.

How long does the cleaning process take?

This varies from job to job depending on hood size, length and direction of ductwork, amount of fans to be cleaned and their location. On average a job takes 1 to 2 and a half hours for a standard vent hood cleaning.

do i have to be there for the service?

You do not have to be present for the service, but its not at problem at all if you would like to be. Most of our work is done after hours to not interfere with your business operations. We can either show up at closing time, use a designated key or code that we store securely at our office, or have a manager/owner let us into the location.

do i need to call every time i need a service?

Theres no need for worry on your end. Our specialized scheduling system allows us to easily schedule and keep track of your cleaning and inspection services. We remind you and confirm the scheduled service in advance.

do i get a service report?

Yes. We use specialized software to document all aspects of your service. Including pictures and comments on any deficiencies we might have noticed in your system during the service.

Do i need to sign a service contract?

We do not require our clients to be locked into any sort of recurring service contract. We do have simple terms and conditions paperwork we ask all of our new clients to read and sign.